Question 1

How do I contact Luxport?

Accepted Answer

You can find our full contact information here. (https://www.luxport.co/contactus)

Question 2

Luxport Authenticity

Accepted Answer

At Luxport, authenticity is our highest priority. Every item we offer is sourced directly from official brand boutiques and shipped straight from the boutique to your doorstep. This process ensures that your shopping experience is as secure and genuine as buying directly from the brands themselves. You receive brand new, original products-never pre-owned or third-party sourced-so you can shop with complete confidence.

Question 3

Domestic Shipping Information

Accepted Answer

You can find our full shipping policy here.(https://www.luxport.co/ordersandshipping) (https://calebpng.wixstudio.com/luxport/shipping-policy)

Question 4

What is Luxport's Return Policy?

Accepted Answer

You can find our full refund policy here. (https://calebpng.wixstudio.com/luxport/refund-policy)

Question 5

Are all products on Luxport brand new?

Accepted Answer

Yes, all of our items are brand new and authentic shipped directly from the boutique to ensure that your purchase is in pristine perfection condition. Each item comes in a full set with original packaging, including any dust bags, care cards or accessories provided by the brand.

Question 6

Where is Luxport based?

Accepted Answer

We are headquartered in Singapore and currently ship to both Singapore and Malaysia, offering a curated selection from highly coveted brands at the best unbeatable insider access prices.

Question 7

How does Luxport offer such great prices?

Accepted Answer

We source directly from SEA/Europe countries and operate exclusively online. We run a streamlined and efficient business that allows us to pass the savings on to you. We also have limited quantity per item and move fast in operations. This allows us to offer unbeatable prices without compromising on quality or service.