Frequently Asked Questions
You can find our full contact information here.
At Luxport, authenticity is our highest priority. Every item we offer is sourced directly from official brand boutiques and shipped straight from the boutique to your doorstep. This process ensures that your shopping experience is as secure and genuine as buying directly from the brands themselves. You receive brand new, original products-never pre-owned or third-party sourced-so you can shop with complete confidence.
You can find our full refund policy here.
Yes, all of our items are brand new and authentic shipped directly from the boutique to ensure that your purchase is in pristine perfection condition. Each item comes in a full set with original packaging, including any dust bags, care cards or accessories provided by the brand.
We are headquartered in Singapore and currently ship to both Singapore and Malaysia, offering a curated selection from highly coveted brands at the best unbeatable insider access prices.
We source directly from SEA/Europe countries and operate exclusively online. We run a streamlined and efficient business that allows us to pass the savings on to you. We also have limited quantity per item and move fast in operations. This allows us to offer unbeatable prices without compromising on quality or service.